This Privacy Policy explains how Explore Culture handles personal data when you use the website, make a booking, or participate in our guided culinary and market tours.
Subject to legal limits, you may request access to your data, correction of inaccurate information, deletion in appropriate cases, or objection to certain processing. Where we rely on your consent, you may withdraw it for future processing.
To exercise a privacy right, provide enough information for us to verify your identity and locate the relevant record. We may ask for additional details before responding, and we may decline a request where the law permits or requires us to keep the data.
We retain personal data for the period needed to manage inquiries, bookings, payments, tour arrangements, and related business records. When data is no longer required, we delete it or anonymize it unless a longer period is needed for legal, accounting, or dispute-handling purposes.
If we make material changes, we will update the policy text on the website and may provide additional notice where appropriate. The revised version applies from its stated effective date.
We use personal data to respond to inquiries, manage reservations, confirm dates and group details, review dietary information, coordinate meeting points and route details, process payments, communicate about the tour, improve website performance, maintain records, and meet legal or accounting obligations. We may also use limited data to confirm the requested guide language, subject to guide availability.
We may share data with service providers that support website hosting, communications, payment processing, booking administration, and related operational tasks. Where a venue, market, or other third party is involved in the experience, we may share limited booking or dietary details needed to coordinate the tour, but we do not control third-party access or availability.
We may share personal data with public authorities, regulators, or other parties when necessary to comply with legal obligations, enforce our terms, protect rights and safety, or respond to a lawful request. We may also disclose information in connection with a business reorganization or similar transaction if permitted by law.
We may collect identification and contact details, booking and payment information, dietary preferences or restrictions you choose to provide, communication records, and basic technical data such as device and browser information. We may also process meeting-point, group-size, and route-preference details needed to arrange a culinary or market tour.
We receive data when you submit a website request, contact us by email or phone, complete a booking, share dietary information, or communicate with us about route, language, or meeting-point arrangements. Some technical data is generated automatically when you use the website.
We may use essential cookies to support site security and core functions, preference cookies to remember selections, and analytics cookies to understand how the site is used. Cookies may be session-based or persistent depending on their purpose and duration.
You may manage cookies through your browser controls and, where available, through on-site preference tools. Essential cookies are used to operate the website and cannot usually be disabled without affecting basic functionality. Blocking analytics or preference cookies may reduce the accuracy of site settings or usage measurement.
